In modern times beauty spa concepts are not limited just to a specific day spa location or a specific resort. Beauty spa concepts are becoming a practical part of home parties, corporate business meets and social gatherings. Beauty spa concepts are getting more mobile, whereby spa professional are willing to come to your specified location and offer their services.

Home Spa Parties: Beauty spa concepts are becoming very popular among home parties, be it a bridal shower, a baby shower or just a tea party. Each guest is pampered with a massage or reflexology session while drinks and snacks are floated around.

Corporate Meetings: Businesses are beginning to offer spa treatments to their professionals at special business meets during their stay at a hotel or resort. Beauty spa concepts are extended by corporate organizations to the area of performance incentives and perks.

Spa on The Move: Most places where people are in transit, such as airports and train stations are being equipped with latest spas for travelers in transit to relax and refresh, before they carry on with their journeys. Beauty spa concepts are also getting onboard trains, planes and cruise liners. It is not surprising to find luxury trains with fully equipped spas that provide various body treatments and massages for a relaxing and memorable journey.

Gifting: Spa gift vouchers or certificates are becoming very popular. Spa gift certificates can be easily and quickly purchased online. They may have no time limit and can be transferred to anyone. Beauty spa concepts in the form of spa gift certificates can range from a particular treatment such as a pedicure, a whole day at the spa or an overnight stay, depending on the amount you can spend.

Eco-friendly Spas: Beauty spa concepts also include spas with an environmentally friendly approach, right from the very materials that their building structures are constructed, to the interior furnishings. There is also a special emphasis on conserving resources like electricity by installing auto shut-off equipment.

Contributing author: www.hbconnection.com

Oh, I bet you think I am writing about a Salon and Spa under one roof. No, that’s not the “blend” I am writing about. I want to review the concept of a commission and rental shop all in one place!

Well, now you really think I am crazy. I don’t think so. Some salon owners are crazy smart when it comes to making money and being successful. Some have figured out the right mix of booth rental and commission arrangements to make the shop run like a well oiled machine!

So, who are these owners?

I would like to profile one I am particularly impressed with. He is smart, talented professionally and financially savvy while having a heart and working hard to improve the lives and careers of his professional team. This is an amazing combination. I have listened, in the last 4 years, to many, many salon and spa owners. I have listened to those who work for both the commission shop owner and the booth rental owner and none have had the work and life ethic of this particular gentleman.

Mark Cottle, who owns Kaya Beauty in Henderson, Nevada, has no idea I am writing about him but that’s ok because he would just blush if I told him before I was done! Mark is a very talented Beauty Professional. He is a teacher, mentor and businessman. “I want my team to be successful” he says if you ask him why he is so comfortable when one of his professionals says they want to go rental, “any salon owner who doesn’t want to have their team “own” their own customers and do great things is scared of loss”. His confidence in his ability to groom great talent shines through in everyone in the shop.

You must remember, although I am a financial professional who created a solo beauty professional contact management software, I am also a very vain newly 50 year old women who hates any gray hair showing through and needs to be “blonde” although God gave me the good old Italian dark brown to work with! I am very loyal to some very talented professionals who credit Mark & Kaya for their success.

I am also finally getting my nails done and for a treat had a facial and massage on my birthday as a gift from my staff. What an amazing event, all at Kaya, the top treatment with great people, all loving what they do and making their work into an enjoyable career.

All of them, when asked what is important to the salon& spa owner say “ Mark cares only about the happiness of the client”, “If the client isn’t being taken care of by one professional in the salon, we all must understand and help them to find the right professional in the salon to work with”. Wow, what a concept.

Mark bought each member of his team a copy of the Redken sponsored Michael Cole book “A Little More off the Top” to read and study and discuss at future meetings for the group. I was lucky enough to read a copy and what a great book for all beauty professionals as well as any business person who lives with customer service as a crucial part of their career. Mark gave them the book with the goal of building success for each team member which in turn builds success for the shop.

Now I can’t tell you the financial formula of booth rental to commission and what the splits are and what the monthly fees are. I can tell you that all work to sell product, not “force sell” product to the clients, the front desk calls all clients of commissioned staff the day before the appointment (I believe this is too late, but that’s another client management story), and are super friendly helping out however they can.

When Mark said to me, as I commented on how wonderful his management style was and how unique he is in the marketplace, “If a client likes a professional’s work, they will follow them anywhere. Why shouldn’t I make the professional happy to be here so the client will be happy to be here? I don’t own the client, nobody does, but client loyalty to their professional is expected”. I knew then that Mark understood the fundamentals that most salon owners ignore or suppress for the sake of “owning’ the client.

Your professionals are you best and most valuable asset. As a Salon & Spa owner treat them right and you will have the beauty professional and their clients for life.

by: Diane Dutton, CEO of CK Systemz, home of Client Keeper Client Management Software and the Cosmo Success Kit for financial success of the beauty professional. Dutton is a CPA, MBA and author of ‘A Woman’s Ladder to Success

Spa is a place where your customers come to relax but what about the owner or manager of the spa? They also need to relax but how they can if they haven’t got the time for that as they are so busy? The answer to this is by using spa management system. 

Spa management systems are the computerized systems that can handle the business management and increase your sales, enhance your customer service. These spa management systems can manage your spa from the inertia of endless paper files, hard drives to the web based integration system.

Spa management system enables you to organize the staff’s schedule, customer’s account, payroll management, appointment book and many other functions. These spa management systems are the solution for the large business. By using these spa management systems you can easily know about the clients and their details about their style and preferences. You can also view whether your employees are at the work or not. Besides that spa management system also allows you to manage inventory and stock. By using online booking feature you can get more and more customers.

Spa management system with a window based interface allows you to work more conveniently even if you are not known to computers. Due to window based interface it also allows you to open many windows at a time. In the spa management system there are different forms for different users with various privileges.

Most of the spa management system allows you to schedule appointments by status such as confirmed, arrived, and booked and others. You can also search for specific appointment to schedule by using the features in spa management system. A fine spa management system allows you to easily book multiple service packages from one screen. 

You can choose a spa management system to allow your clients to schedule their own appointments online. They can select the most appropriate appointment according to their schedule. With a spa management system you can know your clients better by listing their relationships to other clients. You can also create your own client types and assign clients to these types. It also allows you to generate sales, and analysis reports as well as client management reports.

if it has a integrated credit card processing system then you can increase client spending with quicker credit card transactions processed on the internet You can also make your clients happy with stress-free bookings and payments.

Spa pos system integrated with spa management system allows your clients to purchase products, services and gift cards all in one location. It gives you a way to easily process voids, returns, and split a payment between two methods that are cash & credit.

Being an owner of a large spa business you should choose a spa management system that helps you to manage and grow your business. You should go for the system that is industry based, user friendly and uses the latest high speed technology. Its internet ready operations make your business wide access. In other words a good spa management system can turbo-charge your business.

by: Zoltan Vargyai is the Owner of blondesoft.com that’s a provider of best spa management systems, salon management systems and salon systems.